Effective Date: 19 September 2026
Last Updated: 19 September 2026
AERI Advisory (“AERI”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how AERI collects, uses, stores, shares and protects personal information when you visit aeriadvisory.com, submit an enquiry, communicate with us by email, telephone or WhatsApp, or otherwise interact with our advisory services.
AERI operates from Gurgaon/Gurugram, Haryana, India, and this Privacy Policy applies to our website and relevant interactions with clients and prospective clients in India and, where applicable, outside India.
1. Information We Collect
Depending on how you interact with AERI, we may collect the following information.
Information You Provide
This may include:
- Full name
- Email address
- Telephone or WhatsApp number
- Country of residence or location
- Nature of your enquiry
- Approximate budget or property value, where provided
- Property requirements and preferences
- Information contained in communications you send to us
- Other information you voluntarily provide during an advisory enquiry or engagement
Please do not submit sensitive personal information or confidential documents through the website unless AERI specifically requests them through an appropriate channel.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration and technologies in use. This may include:
- IP address
- Browser and device information
- Pages visited
- Referring website or source
- Date and time of access
- Basic website usage information
- Cookies and similar technologies, where used
2. How We Use Your Information
AERI may use personal information to:
- Respond to enquiries and requests for information
- Understand your property requirements
- Assess whether AERI’s advisory services are appropriate for your requirement
- Arrange consultations and communications
- Provide property advisory and transaction-related services
- Coordinate with relevant professionals or transaction counterparties where necessary for an engagement
- Maintain client and prospective-client records
- Communicate with you regarding an enquiry or existing engagement
- Improve our website, services and client experience
- Maintain website and information security
- Prevent misuse, fraud or unauthorised activity
- Comply with applicable legal, regulatory or contractual obligations
- Establish, exercise or defend legal rights where necessary
AERI seeks to use personal information only for relevant and legitimate purposes connected with your enquiry, relationship or interaction with us.
3. Consent and Other Lawful Grounds
Where consent is required under applicable law, AERI will obtain consent for the relevant processing of personal information.
Depending on the circumstances and applicable law, personal information may also be processed where necessary to:
- respond to a request made by you;
- provide or administer services requested by you;
- comply with a legal or regulatory obligation;
- protect legitimate operational, security or legal interests to the extent permitted by applicable law; or
- fulfil another lawful purpose permitted under applicable law.
Where processing is based on consent, you may withdraw that consent in accordance with applicable law and the process described in this Privacy Policy.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
4. Enquiries and Communications
If you submit an enquiry through our website, AERI may contact you using the details you provide.
This may include communication through:
- Telephone
- Other communication channels reasonably connected with your enquiry or requested by you
Communications will generally relate to your enquiry, property requirement, advisory discussion or existing relationship with AERI.
Information submitted through the enquiry form will not be used for unrelated promotional purposes where such use would require additional consent or another lawful basis under applicable law.
5. Sharing of Personal Information
AERI does not sell personal information.
We may share relevant personal information where reasonably necessary with:
- AERI employees or authorised representatives;
- technology, hosting, CRM, email, communications or other service providers supporting our operations;
- lawyers, tax advisers, accountants, bankers or other qualified professionals where relevant to an enquiry or transaction;
- relevant transaction counterparties where necessary for an engagement;
- government, regulatory or law-enforcement authorities where required by law; or
- other parties where you have authorised or instructed us to share information.
AERI seeks to share only information that is relevant and reasonably necessary for the particular purpose.
6. Property and Transaction Information
During an advisory or transaction relationship, you may provide additional information relating to a property or transaction.
This may include:
- Property details
- Ownership information
- Transaction requirements
- Commercial terms
- Property documentation
- Financing or banking information
- Transaction counterparties
- Other information reasonably necessary for the advisory or transaction process
Such information will be handled on a controlled, need-to-know basis and in accordance with applicable legal, contractual and professional requirements.
7. NRI and Cross-Border Clients
AERI may receive enquiries from clients located outside India.
Where a cross-border property transaction requires coordination with banks, tax advisers, legal professionals or other specialists, relevant information may be shared with those parties where necessary and appropriate.
AERI does not represent itself as a substitute for qualified legal, tax, FEMA, banking or other specialist professional advice. Where specialist advice is required, AERI may coordinate with appropriately qualified professionals.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies for purposes including:
- Essential website functionality
- Security
- Remembering preferences
- Website analytics
- Understanding how visitors use the website
The specific cookies and technologies used may change depending on the website’s technical configuration.
Where applicable law requires consent for non-essential cookies or similar technologies, AERI will provide an appropriate mechanism for obtaining and managing that consent.
You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.
9. Data Security
AERI takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
You should therefore avoid submitting highly sensitive documents or information through ordinary website forms unless AERI specifically requests that you do so through an appropriate channel.
10. Data Retention
AERI retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Maintaining client and business records
- Providing advisory services
- Complying with legal, regulatory, accounting or contractual requirements
- Resolving disputes
- Establishing or defending legal claims
Retention periods may therefore vary depending on the nature of the information and your relationship with AERI.
When personal information is no longer required, it may be deleted, anonymised or otherwise disposed of in accordance with applicable law and AERI’s internal processes.
11. Your Privacy Rights
Subject to applicable law and its applicability from time to time, you may have rights relating to your personal information, including rights to:
- Obtain information about the processing of your personal data
- Request access to information concerning personal data processed about you
- Request correction or updating of inaccurate or incomplete information
- Request deletion of personal information where permitted by law
- Withdraw consent where processing is based on consent
- Nominate another individual to exercise applicable rights in accordance with law
- Raise a grievance concerning the processing of your personal information
Requests may be submitted using the contact details provided below.
Certain requests may be subject to legal, regulatory, contractual or other applicable limitations.
12. Privacy Requests and Grievances
For privacy-related requests, correction requests, withdrawal of consent or privacy complaints, please contact:
AERI Advisory
Gurgaon/Gurugram, Haryana, India
Email: admin@aerisrealty.com
Website: aeriadvisory.com
Please provide sufficient information for us to understand and respond to your request.
Where applicable law requires a specific grievance mechanism, AERI will provide and maintain the applicable process.
13. Children’s Information
AERI’s website and advisory services are intended for adults.
AERI does not knowingly seek to collect personal information from children except where permitted and required under applicable law.
If you believe that personal information relating to a child has been submitted to AERI improperly, please contact us using the details provided above.
14. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services such as hosting, analytics, communications, CRM, form-processing or other technology providers.
AERI is not responsible for the privacy practices, security or content of third-party websites or services that are outside AERI’s control.
You should review the privacy policies of relevant third-party services where appropriate.
15. Changes to This Privacy Policy
AERI may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Website technology
- Privacy practices
- Applicable legal or regulatory requirements
The updated version will be published on this page with a revised Last Updated date.
Where required by applicable law, AERI will provide additional notice or obtain consent for material changes.
16. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India relating to privacy, personal data protection and information technology.
Where mandatory provisions of applicable law differ from this Privacy Policy, the applicable law will prevail.
17. Contact Us
For questions regarding this Privacy Policy or the handling of your personal information, please contact:
AERI Advisory
Gurgaon/Gurugram, Haryana, India
Email: advisory@aerisrealty.com
Website: aeriadvisory.com